Refund Policy

Exchange Policy

At Out Class Store, we strive to ensure customer satisfaction. Products purchased from Out Class Store can be exchanged within 2 days of delivery only if:

• The item(s) is faulty, damaged, or defective at the time of delivery.
• The item(s) does not match the original specifications of the product or is found to be different from what you ordered.

You must notify us within 2 days of delivery by emailing us at outclass.store3@gmail.com or contacting us on WhatsApp at +923002399977 to raise a dispute. Each dispute is evaluated on a case-by-case basis, ensuring fairness to both parties.

If an item is defective, faulty, or damaged, a replacement will be provided. To process your claim, you must email or WhatsApp photographic evidence of the defective item to us within 2 days of delivery.

Non-Exchangeable Scenarios

Please note that we may not support exchanges in the following situations:

• The exchange request is made outside the specified time frame.
• The product is damaged due to use.
• The product has been tampered with.
• A size issue arises due to customer error.

Important Notes

• Out Class Store does not offer refunds or money-back guarantees on purchased items.
• Costs associated with size changes or exchanges caused by customer error are not covered. As we operate on marginal profits, we cannot bear costs arising from customer negligence.

For further guidance on exchanges, feel free to message us on Instagram. Thank you for choosing Out Class Store!